spotmoto.blogg.se - Apple store exchange policy

#APPLE STORE EXCHANGE POLICY HOW TO#
#APPLE STORE EXCHANGE POLICY SOFTWARE LICENSE#
#APPLE STORE EXCHANGE POLICY TRIAL#

Your refund will be processed at that time. An Apple Specialist will assist you with your return. You can always return the item to any U.S. Please contact your provider for more information. Returning your iPhone or iPad may not automatically cancel or reset your wireless account you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Wireless carriers have different service-cancellation policies. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. IPhone and iPad Returns - Wireless Service Cancellation

#APPLE STORE EXCHANGE POLICY SOFTWARE LICENSE#

Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.

*You can return software, provided that it has not been installed on any computer. Software Up-to-Date Program Products (software upgrades)Īpple Developer products (membership, technical support incidents, WWDC tickets) There are some items, however, that are ineligible for return, including: Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. You have 14 calendar days to return an item from the date you received it. You can check the status of any refund claims by logging back into Apple's Report a Problem site.There are a few important things to keep in mind when returning a product you purchased online from Apple: However, iTunes and App Store refunds typically take a day or two to process, save for any extra checks Apple Support needs to do. If your reason for the refund isn't valid or you're too late to claim one, your claim may be denied, or you might at least have to have a more in-depth conversation with Apple Support. It's best to get your refund request in as soon as you realize something is wrong, as the timeframe for a refund being granted can vary by region.

#APPLE STORE EXCHANGE POLICY TRIAL#

A note on refundsĪs we said at the outset, Apple's function for requesting refunds is for cases where a genuine mistake was made, or the content you bought was not as advertised - not just for checking out the best iPhone apps and best iPad apps on a trial basis.

Click on the app you wish to claim a refund for.Īgain, you should hear back from Apple within a few days as to whether your refund has been approved.

In the Music and TV apps, a faster way to get to your account is by clicking Account in the menu bar and selecting Account settings. If you don't have a photo set, this will be your initials.

Click on your photo to view your account.

The steps below apply to the Mac App Store, though you can also start the process via the Music, TV, or Books apps. Like on iOS, the process will boot you out to a web browser to complete the claim, but you can at least start the process in one of Apple's storefront apps. If you're on your Mac or Windows PC and want to seek an iTunes or App Store refund, you can do just that.

#APPLE STORE EXCHANGE POLICY HOW TO#

How to get an iTunes or App Store refund on Mac Note that if you are not eligible for a refund for the item you have selected, the final button to submit your claim will be grayed out. You should hear back from Apple within a few days about whether your request for a refund is approved.